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When 365/2016 first came out it gave you no option.
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Your other question about installing 365 over 2016 Pro Plus. The other uninstall is using "method 2", the script provided by MS. The first is from the control panel / settings. There are actually 2 types of Office uninstall. You have the only remaining Office bundle that comes in a "MSI" installation which therefore is the only bundle that allows you the option of doing that. I'm trying to avoid uninstalling the entire Office Suite, so I'm hoping someone might have run across and resolved this problem.
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I've got all the latest OS patches in fact, I recently upgraded to Windows 10 build 1903, hoping that an OS component associated with the File dialog boxes might be updated and correct the issue, but no luck there, either.
Excel, Outlook, PowerPoint, etc.) work perfectly fine, so I tried uninstalling Word and then reinstalling it, with reboots in between. The other Office Suite applications (e.g. I've tried doing a Repair, but to no avail.
I was hoping to go into Trust Center and disable all Add-Ins, but Word will also restart if I try going into Options. The moment I try to open the File Save As or File Open dialog boxes, Word immediately restarts. Making any edits, and I cannot open documents not in my file history. However, I cannot save the documents after I can open Word and either create a new document or open a document listed in my file history.
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Restart your PC and launch Office apps to check whether you can activate it or not.I've spent countless hours troubleshooting and unsuccessfully trying to repair an issue with Microsoft Word 2016. Reset Microsoft 365 Apps for enterprise activation state - Office | Microsoft DocsĮ. Reset Microsoft Office apps activation state. Open the Registry Editor> Access the following path: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity> Delete Identities folder.ĭ. Open the Control Panel> User Accounts> Credential Manager> Windows Credentials> Remove all credentials related to Microsoft Office.Ĭ. Open any Office application and sign out from Office accounts. Thanks for writing back and sharing the updated information with us.įrom the subscription screenshot, you are having the license to use the Office applications, since you cannot use Office apps, please perform the below steps and check the outcome:Ī. * Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here. Note: To protect your privacy, we have masked your email address in the original post description.Īppreciate your understanding and stay safe!Ĭhitrahaas - * Beware of scammers posting fake support numbers here. Him/her to renew the license for continuing to use of Office apps. In this scenario, I request you contact the Global admin of your organization and ask If you don’t have “ The latest desktop version of Office”, that’s the reason why Office application is asking you to activate Office. So, please access subscriptions page of your Office 365 account in the browser and check whether you have above license. The latest desktop version of Office in your assigned license. Generally, we get the following prompts when you don’t have
From your description provided, we understand the Office applications is asking you to activate the Office apps to use.
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